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Accessibility statement for Leicestershire Weight Management

This accessibility statement applies to the website for Leicestershire Weight Management and the 12 week online weight management service.

This website is run by Leicestershire County Council Public Health Department. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • Some screen readers may not pick up the header for 'Top Tips', although the content will show

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact weightmanagement@leics.gov.uk

We'll consider your request and get back to you in 5 days.

Reporting accessibility problems with this website 

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact: weightmanagement@leics.gov.uk

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone 

Please contact us on 0116 305 0730.

Technical information about this website’s accessibility 

Leicestershire County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content 

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations 

Third party PDF documents may not be accessibility compliant. All documents additionally have the third party's website address to locate the original information.

Some screen readers may not pick up the header for 'Top Tips', although the content will show. (Fails WCAG SC 2.4.6)

Disproportionate burden 

We are not claiming disproportionate burden for any items.

Content that’s not within the scope of the accessibility regulations 

There is no content that's not within the scope.

Preparation of this accessibility statement 

This statement was prepared on 1 March 2023. It was last reviewed on 1 March 2023.

This website was last tested on 1 February 2023. The test was carried out by Cuttlefish.

During Cuttlefish's testing the website has been put through WAVE and Google Lighthouse. Colour contrasts have been checked using the WebAIM contrast checker tool. Manual testing has been performed to ensure that the website is "tabbable" for keyboard users. Voiceover for macOS was used to test for screenreaders. Voice control for macOS was used to test for speech recognition software users